COVID-19 Information & Protocols

"Do The Right Thing"


This has been one of the fundamental sayings in our office over the last year. 


During this pandemic, it has been brought to the forefront as we continue to deliver care to our patients in new ways. Whether via telemedicine visits or offering drive-thru car testing, Middleton Family Medicine is committed to doing what is best for our patients and the community. 


Thank you for letting our family take care of your family.

Preparing For Your Visit to MFM

Thank you for your patience during this trying time.


To keep our patients and staff safe, all patients will be screened 3 times.

  1. Prior to booking your appointment

  2. A day or two prior to the appointment 

  3. Upon arrival 


While it may seem excessive, this screening procedure which has been in place since March, has allowed us to continue to serve our patients without having to close our doors.


When you arrive at our office, please call 978-206-7064 and remain in your vehicle.


  • This will connect you to one of our Patient Greeters who will advise you when it is time to come in for your visit.

  • They will meet you at the door and review the screening questions with you.

  • We ask that if any of your answers have changed from your previous screenings, to please let us know so we can see you in the safest way possible.​



  • In the last 2 weeks have you had:

  • Fever/chills

  • Cough, difficulty breathing

  • Change in taste or smell

  • Diarrhea or bowel change


  • Any flu-like symptoms like headache, body aches/joint pain, or sudden onset illness?


  • Any potential exposure to COVID or to a person who is awaiting test results for COVID?


  • Have you or will you have traveled outside of Massachusetts or has anyone from out of state stayed with you within the two weeks prior to your appointment?

    • If so, from which state?

Car Testing Instructions
COVID-19 Positive Isolation Instructions
COVID-19 Antibody Testing Info

Source: MA Department of Public Health

Image by Daniel Schludi

COVID-19 Vaccine Information


Patient safety is our priority.


Our staff is working diligently to create a safe environment for administering the COVID-19 vaccine as soon as it becomes available to us. We still do not know which vaccine we may be receiving, so we have made preparations for both. We are anticipating its arrival in the next few weeks. We have been receiving many calls and portal questions regarding the vaccine.


Here is some information that may help to answer general questions you may have, but certainly please reach out to the practice if you have questions specific to your health. 

Frequently asked questions

What are the vaccines available?

There are two vaccines currently available. The Pfizer Vaccine is approved for patients 16 and older and is administered in two doses 21 days apart. The Moderna vaccine is approved for patients 18 and older and is administered in two doses 28 days apart. Both vaccines were found to be effective after the second dose, with Moderna being 94% effective and Pfizer being 95% effective.

Who can get the vaccine?

The Commonwealth of Massachusetts and the Department of Public Health have set up a plan for who can get the vaccine and when. Currently the vaccine is available to those working in health care, first responders and emergency workers, and nursing home/group home settings.

When can I get the vaccine?

Eventually, the general public will be eligible for the vaccine.Public Health Officials believe that will be sometime in April 2021 or later. We will continue to follow the Commonwealth’s guidance on who is eligible and vaccinate based on that criteria. Phase two is expected to start in early February. At that time those at highest risk for COVID-19 complications including those with two comorbidities and those over 75 years old will become eligible for the vaccine. View detailed information on the phases

Will your office be administering the vaccine?

Yes, we are in the process of setting up our vaccine clinics for those patients who are registered with our practice. The vaccine will be administered in a similar way to our flu shot clinic. We will follow the criteria set forth by the DPH and schedule patients based on that criteria. For more information about other COVID-19 Vaccine locations, please see below

How will I know when you have the vaccine?

We strive to be as transparent as possible with our patients, so we will post an update to our website at the end of each week regarding the vaccine. Once it has arrived, we will email our patients and will also post another update to the website.

Can I be added to a list for this? Do I just call to schedule it?

We are in the process of compiling a list of patients from our medical record system who may be eligible in the first wave of phase two based on the criteria set out by the Commonwealth and the DPH. We will be sending patients an email or a phone call to schedule their appointment. Contained in the email will be a pre-vaccine questionnaire. You must complete this questionnaire. If you answer yes to any of the questions, it does not mean you cannot have the vaccine, but you may need a telemedicine visit with a provider prior to the vaccine to review your answers further. Please answer honestly as this will help to ensure your safety. Attached to the email will be factsheets for you to review prior to receiving the vaccine. If you are in the office within the next few weeks, please let your Medical Assistant and Provider know you are interested in the vaccine. The pre-vaccine questionnaire and fact sheets can be provided to you at this time to help save time close to when you’re eligible to receive the vaccine.

Are there side effects to the vaccine?

Yes, like any vaccine, there can be side effects. Many of the side effects are evidence that your body’s immune system is working.

  • The symptoms most commonly reported after the Pfizer vaccine include pain at the injection site, fatigue, headache, muscle pain, joint pain and chills.
  • The symptoms most commonly reported after the Moderna vaccine include pain at the injection site, fatigue, headache, muscle pain, chills, swollen lymph nodes in the same arm as the infection, nausea, vomiting, and fever.
You may not experience any of these, or a few of them in combination. The above side effects are expected, and not considered a reaction to the vaccine.

Will I get COVID-19 from the vaccine?

No. Neither vaccine contains any live virus. It cannot give you COVID-19.

Is there information I can review in advance of the COVID-19 vaccine?

Yes. Prior to your vaccine, you'll need to fill out the Pre-Vaccine Checklist. There are also factsheets available for both the Pfizer and Moderna vaccines, which can be found below. Pfizer / COVID-19 Vaccine Factsheet Moderna / COVID-19 Vaccine Factsheet

Further Resources

Mass 211

Need help fast with a question about COVID-19?  The Massachusetts Department of Public Health (MA DPH) has set up a confidential hotline to call with either your landline phone or cell phone to answer any questions you may have about COVID-19.  You can also go to their website Mass 211: Home.

MA Department of Public Health (MADPH)

The Massachusetts Department of Public Health (MA DPH)  provides up to date information about everything you need to know about COVID-19 including daily statistics, recommendations, and answers to frequently asked questions (FAQ) Information on the Outbreak of Coronavirus Disease 2019 (COVID-19)

Centers for Disease Control (CDC)

Interested in what the Federal government is doing in the fight against COVID-19? Then check with the Centers for Disease Control and Prevention (CDC) for information and updates Information on the Outbreak of Coronavirus Disease 2019 (COVID-19).

COVID-19 Screening/Assessment Tool

We know it’s a difficult time for all of us and we are here to help. The Massachusetts Department of Public Health (MA DPH) has set up a website to review your symptoms to determine what is the preferred next step, whether it is contacting your primary care physician or going to the emergency department.  If you have any questions at any time, please contact us and will make sure that you are provided the best care Buoy Health: Check Symptoms & Find the Right Care.

Behavioral Health and Mental Well Being

We have expanded our behavioral health services during this stressful time. We recognize that depression and anxiety are two common responses to very stressful times. We want to provide you with behavioral health care through our team of mental health providers. 


Please call us to speak with one of our mental health providers. 

For more information about stress and coping strategies, visit these websites, 

Talking with Children About COVID-19

As adults being in quarantine is bad enough, but for children it can be even more confusing and difficult to understand. The following are some resources to talk about COVID-19 with you children:


Open 7 day/week

Monday–Thursday 7:30 AM to 7:30 PM

Friday:  7:30 AM to 5:30 PM

Saturday & Sunday 8:00AM to 12:00 PM

Evening hours are available Monday through Thursday

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147 South Main Street Middleton, MA 01949



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